Terms of Service
These Terms of Service ("Terms") govern your access to and use of Bargly, including the website, web application, and related services (together, the "Service"). The Service is operated by MadeByNumo LTD, a company registered in England and Wales, with its registered office in London, United Kingdom ("MadeByNumo", "we", "us", "our"). MadeByNumo LTD is the owner of the Bargly brand.
By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Contact: support@bargly.com (support) · legal@bargly.com (legal notices)
1. Definitions
- Shopper — an individual using the Service to discover shops, save deals, join loyalty programs, and redeem offers.
- Shop — a business using the Service to create a profile, publish campaigns, and operate loyalty programs. A Shop is operated through a workspace with one or more team members.
- Campaign — any offer or content a Shop publishes through the Service, including discounts, flash sales, loyalty cards, events, tickets, promoted posts, and notifications.
- Redemption — the act of claiming a Campaign benefit in person, typically via QR code.
- Credits — usage units for metered features, including AI credits and loyalty redemption allowances.
- Bargly AI — the AI assistant available to Shops within the Service.
2. Eligibility and accounts
2.1. You must be at least 16 years old to use the Service. Shops must be operated by persons with the legal capacity to bind the business they represent.
2.2. You must provide accurate registration information and keep it up to date.
2.3. One account per person. Accounts are personal and may not be sold, transferred, or shared, except that Shop workspaces may have multiple authorised team members.
2.4. You are responsible for safeguarding your login credentials and for all activity under your account.
3. Handles and public profiles
3.1. Handles (public profile URLs) are allocated on a first-claim basis. One handle per user or shop. Handles are shared across a single namespace.
3.2. Handles must not contain offensive language, impersonate another person or brand, or infringe third-party rights. We may reclaim handles that violate this section or that are subject to a legitimate third-party claim.
3.3. The initial handle claim is free. Subsequent handle changes may be subject to a fee.
3.4. Public profiles, reviews, collections, and follows may be visible to other users and to the public, subject to the visibility settings you control.
4. Shop obligations
4.1. Shops must provide accurate business information, including name, address, opening hours, and category.
4.2. Shops are solely responsible for the Campaigns they publish, including their legality, accuracy, and fulfilment. A published Campaign is an offer by the Shop to its customers; Bargly is not a party to any transaction between a Shop and a Shopper.
4.3. Shops must honour published Campaigns and loyalty rewards according to their stated terms while active.
4.4. Shops must comply with all laws applicable to their business, including consumer protection, advertising, pricing, and tax laws in their territory.
5. Prohibited businesses and activities
5.1. The Service is not intended for, and must not be used by, businesses in the following categories:
- Illegal drugs and drug paraphernalia
- Cannabis and CBD products
- Tobacco, e-cigarettes, and vaping products
- Firearms, ammunition, weapons, and explosives
- Adult content and sexual services
- Gambling, betting, and lotteries
- Regulated professional services, including medical, dental, pharmaceutical, legal, insurance, investment, and other licensed professions whose services are subject to professional regulation
- Money services businesses, currency exchange, and crypto-asset services
- Multi-level marketing and pyramid schemes
- Counterfeit goods and goods infringing intellectual property rights
- Any party or territory subject to applicable sanctions, including UK, EU, UN, and US sanctions regimes
5.2. Prohibited user activities include:
- Fraud, including fake redemptions, fabricated referrals, manipulation of loyalty stamps or points, and creation of multiple accounts to obtain benefits
- Harassment, abuse, or hate speech
- Posting false, misleading, or defamatory reviews or content
- Scraping, automated data collection, or reverse engineering of the Service
- Circumventing usage limits, metering, or territory-based pricing
- Interfering with the security or operation of the Service
5.3. Each time you use the Service you represent that you and the business you operate are not subject to sanctions and are not listed on any sanctions list, including those of the UK, EU, UN, and US.
5.4. We reserve the right to suspend or terminate any account that does not comply with these Terms, including accounts operating prohibited businesses or engaging in prohibited activities, with or without notice, and to remove any content that violates these Terms.
6. Campaigns and redemptions
6.1. Redemption QR codes are time-limited and single-use unless the Campaign states otherwise. Attempting to reuse, duplicate, or forge redemption codes is prohibited.
6.2. Loyalty stamps and points are issued by the Shop and hold no cash value. They are redeemable only for the rewards defined by the issuing Shop, at that Shop, and may expire according to the Campaign's stated rules.
6.3. Affiliate and referral rewards, where offered by a Shop, accrue according to the rules displayed in the relevant program. Rewards are funded by the Shop. We may withhold or reverse rewards obtained through fraud or manipulation.
6.4. Shops may end or modify Campaigns prospectively. Benefits already earned by Shoppers under the Campaign's stated rules must be honoured.
7. Subscriptions, billing, and payments
7.1. The Service offers a free tier and paid subscription tiers, plus recurring add-ons and one-off purchases. Current features and pricing are displayed in the Service. Paid tiers, add-ons, and packs are intended for business use by Shops.
7.2. Payments are processed by a third-party payment provider. We do not store full card details.
7.3. Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period. No pro-rata refunds are provided for partial periods, except where required by law.
7.4. On downgrade or cancellation, features exceeding the new tier's limits are suspended and flagged for upgrade rather than deleted.
7.5. Pricing varies by territory. The applicable price is determined by the Shop's declared business territory. Misrepresenting your territory to obtain lower pricing is a breach of these Terms.
7.6. One-off credit packs are consumed by usage and, where stated, do not expire. Credits hold no cash value and are non-refundable and non-transferable, except where required by law.
7.7. We may change prices with reasonable advance notice. Price changes apply from the next billing period.
8. Bargly AI
8.1. Bargly AI provides suggestions, drafts, and insights to Shops. Outputs are generated automatically, may be inaccurate or incomplete, and may contain errors of the kind inherent to AI systems. You must review AI outputs before publishing, acting on them, or providing them to others. Responsibility for reliance on AI outputs rests with you.
8.2. Where Bargly AI performs actions at your request (such as creating a draft Campaign), those actions are treated as authorised by you. AI-generated Campaign drafts are not published without the Shop's confirmation.
8.3. Bargly AI usage is metered in credits, included with each tier and available in top-up packs.
8.4. Bargly AI does not provide legal, tax, financial, or medical advice.
8.5. We do not use your content or your customers' data to train AI foundation models, and we contractually require our AI infrastructure providers not to do so.
9. Content and licences
9.1. You retain ownership of the content you submit (profiles, images, reviews, collections, brand materials). You grant MadeByNumo LTD a worldwide, non-exclusive, royalty-free licence to host, display, reproduce, and distribute that content as necessary to operate and promote the Service.
9.2. You warrant that you have the rights to the content you submit and that it does not infringe third-party rights.
9.3. We may remove content that violates these Terms or applicable law.
10. Intellectual property
10.1. The Bargly name, brand, logo, and the Service (including software, design, and databases) are owned by MadeByNumo LTD or its licensors. No rights are granted except as expressly stated in these Terms.
11. Third-party services
11.1. The Service integrates with, and depends on, third-party services (including payment processing, mapping, AI infrastructure, hosting, and business tools). Your use of connected third-party services is subject to their own terms.
11.2. We are not liable for the acts, omissions, or unavailability of third-party providers, including outages or degraded performance of services the Service depends on, provided we take reasonable steps to restore normal operation.
12. Termination
12.1. You may close your account at any time.
12.2. We may suspend or terminate your account for breach of these Terms, for prohibited business categories or activities (Section 5), for non-payment, or where required by law.
12.3. On termination, your right to use the Service ends. For 30 days after termination of a Shop account (other than termination for unlawful activity), we will make a reasonable means available to export your Shop's own data, after which data is deleted or anonymised in the ordinary course as described in the Privacy Policy.
12.4. Sections that by their nature survive termination (including Sections 9–10 and 13–16) continue to apply.
13. Disclaimers
13.1. The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
13.2. We do not guarantee uninterrupted or error-free operation, or that any Campaign will produce particular business results.
13.3. Shops are responsible for their own compliance with laws applicable to their offers. Shoppers transact with Shops at their own discretion.
13.4. The Service evolves continuously. Features may be added, changed, or withdrawn. Statements about future features or roadmap are aspirational and are not commitments. Do not purchase a subscription in reliance on features that are not currently available.
14. Limitation of liability
14.1. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under the law of England and Wales.
14.2. Subject to 14.1, our total aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the amounts you paid to us for the Service in that period, or £100 if you have paid nothing.
14.3. Subject to 14.1, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss of data.
14.4. For business users, any claim arising out of the Service must be brought within 12 months of the event giving rise to it. This limit does not apply to consumers.
15. Indemnity
You will indemnify MadeByNumo LTD against claims, losses, and costs arising from your breach of these Terms, your content, or your business's offers and conduct.
16. Changes to these Terms
We may update these Terms. Material changes will be notified through the Service or by email with reasonable advance notice. Continued use after the effective date constitutes acceptance.
17. Dispute resolution, governing law and jurisdiction
17.1. Before starting formal proceedings, the parties will attempt in good faith to resolve any dispute informally for 30 days from written notice of the dispute to legal@bargly.com or to your registered email.
17.2. These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers resident elsewhere retain any mandatory protections and forum rights granted by their local law.
18. General
18.1. Entire agreement. These Terms, together with the Privacy Policy and any terms displayed in the Service, are the entire agreement between you and MadeByNumo LTD regarding the Service.
18.2. Severability. If any provision is held unenforceable, the remainder continues in effect.
18.3. No waiver. A failure to enforce a provision is not a waiver of it.
18.4. Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.
18.5. Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control.
19. Contact
MadeByNumo LTD, London, United Kingdom
Support: support@bargly.com
Legal: legal@bargly.com